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Can I amend or cancel my order?

Registered account holders:

You may have the opportunity to cancel your order by visiting your account online - this is time dependent..

Click on 'my account' at the top of any page on our website.

Select the order and click on the cancel option.

If there is no option to cancel your order it means the order is being prepared to send to you and cannot be cancelled.

As it's on its way, you will be not be able make any changes, but you can still return your items if you have changed your mind.

We are unable to add to or amend existing orders once they have been placed.

You can view your order even if you are not a registered account holder.

Enter the order number and the e-mail address used when placing your order on the  'order tracking' option found at the top of a page on the website.

Unfortunately you will need to contact customer services with regards to cancelling the order placed.

Please contact customer services if you experience any difficulties.

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