After placing my web order, when is payment taken from my account?

Payment us taken from you when your order is dispatched from our warehouse.

However, when you place your order online with us your bank may 'reserve' the payment from your account, Early Learning Centre doesn't settle this payment until your order is dispatched. PayPal payments are held in a pending account with Paypal until goods are despatched.

If you have any products on a pre-order, you will only be charged for one delivery, even if your order needs several deliveries to complete. You will not incur any additional delivery charges, even if you buy other in-stock items at the same time as pre-ordered items, which means we will send your pre-ordered items to you separately at a later date.

So you may notice several debits taken from your account if your products are sent on different days depending on the availability.

If the order is cancelled before despatch then the reserved payment will be refunded back to the method of payment used on the website.

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