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What is Click and Collect?

When you order you now have a choice of having your order delivered to you at home or work, or you can collect it from a participating store. This is a free service is available in the UK. Look for the "Available for in-store collection" text. 

Click and Collect - When you place your order, you will be able to choose a day that suits you for collection, usually from within 2 working days (deliveries to stores in the Highlands, Islands or Northern Ireland require an additional day for delivery). Order should be available to collect from your chosen store from 2pm on the day you selected.

If you ordered on the Web, you will receive a text message confirming when your order is ready for collection provided you have entered a mobile number. If you have not received your text or email confirmation by your selected delivery date, please contact your chosen store directly.

Don't forget to take your order reference and details to store to collect your order. Please bring a printout of your order summary, or the text or email confirmation as proof of purchase.

Please be advised that we will hold your order for a maximum of 7 days, after which time your order will be returned to our warehouse.

If you are unable to collect your order for any reason, please phone the store and let them know.

Click here for store opening times, addresses and telephone numbers.


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