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What delivery options do you offer?
We are pleased to announce that we offer a click and collect service, standard delivery and Next Day Delivery.
Click and Collect - Free on all orders*. Only available on selected lines. All items in basket must be available for Click and collect. Please see individual product pages for details.
When you order you have the choice of having your order delivered to you at home or work, or you can collect it from your local Mothercare or ELC store. When you place your order, you will be able to choose a day that suits you for collection, usually from within 2 days (deliveries to stores in the Highlands, Islands or Northern Ireland require an additional day for delivery). If you ordered on the Web, you will receive a text message confirming when your order is ready for collection provided you have entered a mobile number. If you have not received your text confirmation by your selected delivery date, please contact your chosen store directly.
Please be advised that we will hold your order for a maximum of 7 days, after which time your order will be returned to our warehouse.
Standard delivery is charged at £3.95 and is currently free on all orders over £40.00. We will deliver all stocked items within 3 - 5 days to UK Mainland, Northern Ireland and the Isle of Man. The delivery times do to not apply to extended delivery, website exclusive and personalised items
Express delivery (mainland UK only) is charged at £4.95. Orders placed before 4pm will usually be delivered on the next working day. Orders placed after 4 pm will be delivered within 2 working days
*Excludes items supplied direct from supplier. Smaller items may be sent via Royal Mail
All of our deliveries are made Monday to Friday between 7am and 9pm.
Please be aware that some of our products are delivered directly from our suppliers - these items may take longer to be delivered than our normal delivery service and may not be available for our premium delivery services. For full delivery information on each item, please refer to the product detail page.
Our couriers deliver between 7am & 9pm. If you are not home when we attempt to deliver, the driver may leave your parcel(s) with a neighbour. Alternatively the driver will leave you a calling card so you can rearrange the delivery for a more convenient day.
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