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How long will my order take to arrive?


Orders placed on Standard delivery will be delivered within 2-4 working days and we deliver between the hours of 7 am & 9 pm. The standard delivery times do to not apply to certain furniture deliveries, extended delivery, website exclusive and personalised items.

All of our deliveries are made Monday to Friday between 7am & 9pm. Please be aware that smaller items may be delivered via Royal Mail.

Please note that geographical restrictions apply to some of our delivery options

Premium Delivery

Delivery on the working day of your choice, usually from the next working day if your order is placed before 6pm. When you select this option, you will be able to choose a working day up to 28 days in advance. (excludes Sundays and Bank Holidays)

See Exclusions below:

There are restricted postcode areas where we are unable to offer a Next Day delivery service. These areas are as follows:

  1. Aberdeen: AB
  2. Dundee: DD8-11
  3. Channel Islands (includes Alderney & Sark): all GY and JE
  4. Western Isles: all HS
  5. Isle of Man: all IM
  6. Inverness-shire: all IV
  7. Fife: KY
  8. Ayrshire: all KA 27-28
  9. Orkney Islands: KW 1-3, 5-17
  10. Renfrewshire: PA 20-49, 60-78
  11. Perthshire: PH 19-26, 30-44, 49-50
  12. Cornwall: TR 21–25
  13. Shetland Isles: all ZE
  14. Nothern Ireland: BT 1-99
  15. BFPO


Website Exclusive Standard Delivery - There are varying delivery time frames for Website Exclusive products. Please refer to the individual product detail page or your order confirmation e-mail for details.

Click and Collect - If you select Click and collect you will be able to collect from your local store 24 hours after placing your order before 4pm.

All items in basket must be available for Click and collect. Please see individual product pages for details.

Our couriers deliver between 7am & 9pm. If you are not home when we attempt to deliver, the driver may leave your parcel(s) with a neighbour. Alternatively the driver will leave you a calling card so you can rearrange the delivery for a more convenient day.

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