your selected question

I wish to remove my details from the Big Birthday Club, how do I do this?

We're really sorry to hear that you wish to leave our club, we'd love you to stay!

However, if you have a complaint, you can contact us to let us know, either by clicking the 'Contact Us' button below, or by calling us on 0871 231 3511.

If you still wish to unsubscribe, you can do so in a number of ways.

The quickest way is via the last email that we sent you, there is an unsubscribe link at the bottom of the email.

You can also visit the Big Birthday Club section of our website and untick the email and post options from the My Account section titled : personal details and contact preferences.

If you prefer, you can also contact us directly as mentioned above to resolve this for you. The more details you can provide us with, the quicker it is to remove your details. Information about when you signed up and how, for example in store or online, your children's name / names and date / dates of birth will all help us process your request quickly for you.

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