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frequently asked questions

Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.

  • I've registered for the Big Birthday Club, and would like to know how far in advance of my child's birthday will I receive the Big Birthday Club pack and discount voucher?
  • I have received my voucher but its not working, why?
  • I signed up for the Big Birthday Club but didn't receive my pack. Why?
  • How far in advance of my child's birthday do I need to join the Big Birthday Club?
  • What products can I use my Big Birthday Club voucher to buy?
  • What do I get as a Big Birthday Club Member?
  • How can I register for the Big Birthday Club?
  • What is the Big Birthday Club?
  • Can children of any age join the Big Birthday Club?
  • I wish to remove my details from the Big Birthday Club, how do I do this?
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