latest news
frequently asked questions
Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.
- Can I amend my order?
- I've registered for the Big Birthday Club, and would like to know how far in advance of my child's birthday will I receive the Big Birthday Club pack and discount voucher?
- I have received my voucher but its not working, why?
- How long will a store keep my order for collection?
- How can I find information about my local store?
- What do I need to bring when I collect my order from store?
- Does my gift card have an expiry date?
- How do I return and get a refund for an item purchased from Mothercare or ELC if I have paid via PayPal?
- When does your sale end?
- Can I use my Mothercare gift card in an Early Learning Centre store and vice versa?
