frequently asked questions
Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.
- Why has my order been cancelled?
- Can I return an ELC item to a Mothercare store or a Mothercare Item to an Early Learning Centre Store?
- What is the difference between an e-voucher and a Gift card.
- Can I use my Mothercare gift card in an Early Learning Centre store and vice versa?
- When does your sale end?
- How long will a store keep my order for collection?
- Can I place my order through my local store, to be delivered to my home?
- What should I do if I receive wrong item?
- Importance Notice - Voluntary Recall ELC Jungle Fun Ball Run April 2018
- I've registered for the Big Birthday Club, and would like to know how far in advance of my child's birthday will I receive the Big Birthday Club pack and discount voucher?
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