latest news
- Christmas Returns Policy
- Important - Lamaz Munching Max Chipmunk Toy Recall Notice 26.06.17
- Important - Oball II Kids Rattle Recall Notice
frequently asked questions
Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.
- How do I return and get a refund for an item purchased from Mothercare or ELC if I have paid via PayPal?
- How long will a store keep my order for collection?
- Can I use my Mothercare gift card in an Early Learning Centre store and vice versa?
- I have not collected item from store, can I get refund online or through customer service?
- I returned some items but I haven't recieved my refund. Why?
- What is an e-voucher?
- Why is my promotional voucher code not working?
- How do I search for a Gift/Wish List?
- I have received my voucher but its not working, why?
- What products can I use my Big Birthday Club voucher to buy?
