frequently asked questions
Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.
- I have not collected item from store, can I get refund online or through customer service?
- What is the relationship between Mothercare and Early Learning Centre?
- Can I use "Love 2 Shop" (formerly High Street) vouchers in Mothercare and Early Learning Centre?
- Where is the missing parcel from the consignment?
- I have recently purchased a toy, but there are parts missing, what can I do?
- How can I return an item?
- What items can I order to be shipped overseas?
- Can I amend my order?
- What do I do if I have a fault with my electrical product?
- I can’t log on to my account, what should I do?
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