frequently asked questions
Welcome to the Early Learning Centre FAQ area. You can browse through the most popular questions and sections using the list below, or use the search boxes above to ask us a question.
- What delivery options do you offer?
- I have lost my set of instructions / user guide, how do I get another set?
- What time does your customer care team operate, and how can I get in contact?
- Where is my order?
- I am looking for a spare part / replacement part for an item?
- I've received my order, but it's not suitable. How do I return it?
- Can I track my order online?
- How do I go about getting my child modelling for your catalogue?
- How long will my order take to arrive?
- Can I use gift vouchers and gift cards online?